Privacy Policy

Last Modified on 18th April, 2025

THIS PRIVACY POLICY ("PRIVACY POLICY") SETS FORTH THE MANNER OF COLLECTION, USE AND DISCLOSURE OF INFORMATION GATHERED ON THE WEBSITE. PLEASE READ THIS PRIVACY POLICY CAREFULLY.

BY CONTINUING TO USE THE WEBSITE AND/OR SERVICES, OR ACCESS OF THE WEBSITE AND ANY OTHER APPLICATIONS OF VISTOUREAI TECHNOLOGIES PRIVATE LIMITED YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS ON THE WEBSITE AND/OR SERVICES. IF YOU DO NOT AGREE TO SAME, YOU MAY NOT ACCESS OR USE THE WEBSITE AND/OR AVAIL THE SERVICES.

VistoureAI Technologies Private Limited, a private limited company with its registered office at 30/181(1), Amrutham, West Yakkara, Palakkad, Kerala, India, 678001 ("VistoureAI", "We", "Us" or "Our") is engaged in the business of providing artificial intelligence, SaaS, PaaS, and software services including but not limited to Skybox, Virtual Try-On and Virtual Models over the internet.

VistoureAI considers privacy of utmost importance and this Privacy Policy sets forth the policy of VistoureAI regarding privacy of the User on its (i) Website; and/or (ii) all related widgets, tools, applications, data, software, API's, mobile apps; and/or (iii) any associated services provided by Us.

1. Collection of Information

In order to utilize the Website, users must provide specific personal, non-personal, and other data, collectively referred to as "Information" as outlined below:

a) Personal Information: Users may be required to provide information that personally identifies them ("Personal Information"). This includes:

• Contact Data: such as first name, last name, email address, and phone number.
• Demographic Data: such as zipcode, address, city, and country.
• Financial Information via third-party payment processors/aggregator ("TPPPA") to enable payments, such as account/routing numbers and debit/credit card numbers.

Additionally, any information provided in communication with us, like email or letter, may be collected as Personal Information.

b) Non-Personal Information: When visiting the Website, certain non-personal information may be collected, including domain and host from which the internet is accessed, internet protocol address, operating system, browser type, and internet service provider.

c) Automatic Information: To enhance Website responsiveness, electronic tools like "cookies" may be used to collect information on individual interests. Server logs may include details such as web requests, internet protocol addresses, browser types, and one or more cookies to uniquely identify browsers. Cookies are primarily used for user authentication.

d) User Communications: Communications sent by users, such as emails, may be retained to process inquiries, respond to requests, and improve services.

e) Information on Behalf of Children: Parents or legal guardians accessing the Website on behalf of minor children are responsible for sharing information related to their child. Such information will be treated as Personal Information unless specified otherwise.

2. Use of Information

We do not sell, trade, or transfer Information to third parties, except trusted third parties assisting in Website operations, business conduct, or service provision. Information may be released when deemed necessary to comply with the law, enforce Website policies, or protect rights, property, or safety.

Information provided may be processed for the following purposes:

• Personalizing user experience
• Processing information in accordance with this Privacy Policy and applicable laws
• Improving services and offerings
• Contacting users and customizing communication and marketing materials
• Analyzing and suggesting related products/services
• Sending information and updates
• Preventing fraud and illegal activities
• Protecting Website security, integrity, business, services, and users
• Allowing customized messages from professionals and business partners
• Publishing user testimonials or reviews
• Disclosing Information in compliance with applicable laws or to protect rights, property, or safety

3. Data Retention

This Data Retention Policy outlines how we collect, store, and retain personal data and other related information obtained through our Website and associated services. We retain personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, or as required or permitted by law.

A. Ongoing User Relationships: If a user continues to interact with the Services, data is retained for the duration of the relationship, including account management, service provision, and customer support.

B. Retention of Personal Data: Personal data, including identifiable information such as names, emails, phone numbers, and user credentials, will be retained for as long as necessary to maintain the ongoing relationship with the user, fulfill legal obligations, or serve legitimate business interests. If the user requests account deletion, we will remove personal data from our systems, subject to any legal retention obligations that may apply.

C. Image Retention:

• Via Website: Both input and output images are retained in our cloud storage to ensure an enhanced browsing experience. These images are retained as long as the user maintains an ongoing relationship with our website.
• Via API: Images passed through the API are stored for a period of 3 (three) days. After this period, they are automatically deleted to minimize storage costs.
• Via Mobile App: Images are stored in the user's device cache and will remain until the user decides to delete them. The app provides users with the option to manage, remove, or permanently delete images at any time.

D. Data Deletion and User Rights: Users have the ability to delete their accounts and any personal information associated with their account, subject to any legal retention obligations. Users may submit a request to delete their data by contacting support@vistoureai.com.

E. Security and Safeguards: We employ appropriate technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction. These measures are continually reviewed and updated to maintain the integrity and confidentiality of personal data.

4. Sharing of Information

For Website purposes, Personal Information may be shared with business partners, administrators, vendors, agents, service providers, or affiliates for legitimate business reasons in accordance with applicable law.

In cases of audit, reorganization, merger, sale, or other disposition of business assets, collected Information may be shared, transferred, or assigned to relevant third parties.

5. Security

Reasonable security measures are employed to protect Information from unauthorized access, maintain data accuracy, and ensure appropriate use and disclosure.

The Website is hosted on secure servers utilizing firewalls and advanced technology to prevent external interference or access.

6. Links to Third Party Sites

The Website may contain links to third-party applications/websites beyond Our control. Users should refer to the privacy policies of such Third Party Sites, as policies may differ from Our own.

No Personal Information is provided to third-party websites/advertisers/ad-servers without user consent.

7. Your Consent

By using the Website and/or providing Information, users consent to the collection, use, and sharing of Information in accordance with this Privacy Policy.

Users explicitly agree to the collection, storage, processing, transfer, and sharing of Information (including Personal Information) with third parties, professionals, or registered business partners/users for purposes outlined in this Privacy Policy.

8. Contact Us

If You have any questions, concerns, or feedback regarding the collection, use, or handling of the Information, we encourage you to contact us at support@vistoureai.com. We are committed to addressing your inquiries promptly and transparently.